Frequently asked

Questions, answered

Made to order in Montréal — ships in 4–6 weeks. Every fixture is built to order after you purchase.

Free shipping in Canada and US metro areas. For destinations outside those zones, contact us for a shipping quote.

60-day returns on non-custom items. Custom commissions and personalized Memoria pieces are made for you and cannot be returned.

Yes — 5-year warranty (except bulbs). Bulbs are consumables and are not covered.

Bulb inclusion varies by product. Each product page lists the socket type, maximum wattage, and whether a bulb ships with the fixture.

Dimmer compatibility is listed on each product page. If you have a specific dimmer, get in touch before ordering and we'll confirm.

Yes. Custom work is our core practice — from a single statement pendant to a multi-fixture hospitality install. Start on the Custom page.

Yes. White-glove install is available in the Montréal metropolitan area for an additional fee, quoted per project.

Every piece is digital craft, precision manufactured, and hand-finished in our Montréal studio.